University of Lagos Bookshop & Press – Student Survey

This survey is part of the development of a 5-Year Strategic Plan (2025–2030) for the University of Lagos Bookshop and Press. Your feedback will help improve the services, products, and support these institutions provide to students. Responses are anonymous and confidential.

Estimated Time: 7–10 minutes

Section A: Background Information

Level of study*
Frequency of visits/interactions: Unilag Bookshop*
Frequency of visits/interactions: Unilag Press*

Section B: Experiences with the Bookshop

How often do you buy books, stationery, or materials from the Unilag Bookshop?*
Please rate the following aspects of the Bookshop (1 = Very Poor, 5 = Excellent):*

Availability of required textbooks

Very PoorExcellent

Availability of course materials

Very PoorExcellent

Range of products (stationery, academic aids, branded items)

Very PoorExcellent

Pricing

Very PoorExcellent

Customer service

Very PoorExcellent

Store environment and accessibility

Very PoorExcellent
How satisfied are you with the Bookshop’s contribution to your learning experience?*

Section C: Experiences with the Press

Are you aware of the Unilag Press and its services?*
If yes, what services of the Press have you used or benefited from? (Select all that apply)
Please rate the following aspects of the Press (1 = Very Poor, 5 = Excellent):

Quality of publications

Very PoorExcellent

Relevance of materials to your courses

Very PoorExcellent

Accessibility/availability

Very PoorExcellent

Contribution to learning and research

Very PoorExcellent

Section D: Needs & Expectations

Would you like to see more digital services (e.g., e-books, online ordering, digital journals)?*

Section E: Future Outlook

Clear form

Thank You!

Your response has been recorded successfully.